How do I replace the batteries in a lock?
Battery replacement will be required when the voltage of the batteries indicates that long term continued operation would not be possible. When the battery level falls below 4.3 Volts, establishin ...
How do I reset a lock?
If the batteries are completely dead, or if they have been removed altogether, the memory contents will be lost. In this case, after replacing the batteries, you will have to reset the lock. Here' ...
Performing a Deep Reset
There are 3 ways to perform a Deep Reset.
Option 1 - To Perform a Deep Reset with the Reset Button:
1. Remove the reader from the door or wall.
2. Remove the  ...
How do I download the data to the Pocket PC?
The Data Exchange process is the most important aspect of the system. It is through this process that we are able to update and program the locks. It also provides the means for retrieving valuabl ...
What is the deference between all the Access Levels?
Access levels do not define "who" can enter, but rather "what" can enter.Group access settings define "Who" can get in.Access levels define the type of users that can gain access through the doo ...